Billing
Billing is a set of tools for resource utilization control, reports generation, interaction with payment systems, and financial documents, it is located in the “Account” / “Billing” section of the main menu. Here you can find the Account Balance, Credit Limit, issued invoices, and your billing info.
Billing Scheme
Your resources are billed at an hourly rate. To start using the resources you need to attach a credit card in the “Account” / “Billing” section.
We charge the default (and only the default) attached credit card in two cases:
The billing cycle is over (usually it happens twice a month, on the 1st and 16th).
The “Credit Limit” is reached.
Before doing so, we will try to subtract the payment from your “Account Balance”. If the balance is low or empty, we will charge the attached credit card.
Payer Info
In the upper section, you can see the billing cycle and change the billing email, which is used to notify you about unsuccessful payment attempts. We will use the name you provide here for notifications and invoices. We strongly suggest that you use your real name.
Account Balance and Manual Topup
Usually, you don’t need to pay manually. But you may choose to pay ahead of time. To do so click the “Topup” button and choose the card to charge. The account balance will be increased.
Warning
You cannot use the Account Balance to pay for the invoices already issued to you. It is only used for future payments.
Invoices
In this section, you can see all the issued invoices and their payment status. For each invoice, we make automatic payment attempts, but you can force the next attempt by clicking the “Make payment” button.
Invoices are created at the end of billing cycles and when the “Credit Limit” is reached.
Note
Sometimes you may notice that the invoice amounts are slightly larger than the credit limit. This happens because the invoices are not immediately created upon reaching the credit limit. They are created at the same time of day and until that time we continue to charge for the use of resources.