Changelog
October 14, 2026
Starting in October 2026, all new and existing Dedicated server and Colocation services will transition to a prepaid model. The cost for these resources for the upcoming month will be charged at the end of the current month.
The invoice for October will include the charges for Dedicated Server and Colocation services for the entire month of November. On October 31, this amount will appear as separate line items in your billing breakdown.
October 13, 2026
The billing procedure has changed. Instead of two bills per month, you will now receive one. The first bill under this new arrangement will arrive on November 1st.
October 9, 2026
Scheduled maintenance in Almaty region from 11:00 PM UTC on Friday, October 9 to 1:00 AM UTC on Saturday, October 10.
October 5, 2026
We have switched to a new billing system.
You can find more details about the updated billing and invoicing scheme in the 3HCloud billing documentation.
September 10, 2026
The SSD Lite plan has been discontinued: creating new disks or expanding existing ones under this plan is no longer possible.
To change the plan for the attached system or additional disks, you must submit a support ticket; please note that this process requires a server reboot.
For unattached additional disks, you can change the plan yourself via the Control panel.
September 4, 2026
End-of-life operating system images have been retired and are no longer available when creating new virtual servers:
CentOS 7
CentOS 8 Stream
Debian 9
Debian 10
openSUSE Leap 42.3
openSUSE Leap 15.2
Ubuntu 16.04
Ubuntu 18.04
Fedora 31, 32, 33 and 39
Existing virtual servers running these images continue to operate normally and are not affected. For more information see the Images documentation.